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5-Step Guide to Achieving Effective Communication for Business leaders

Kimani Patrick

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As an entrepreneur, communication is a very important facet if you are going to grow your personal brand and grow your business to the next level

For you, is not just about exchanging information, it’s about understanding the emotions and intentions behind the information you relay and receive.

Effective communication is also a two-way street. It is not only how you convey a message so that it is received and understood by someone in exactly the way you intended, it is also how you listen to gain the full meaning of what’s being said and to make the other person feel heard and understood.

Apart from building trust, being an effective communicator means that your team can rely on you. You will build stronger relationships, employees will adopt your ideas, and you will reduce breakdowns as well as get more results for your business.

Being an effective communicator will also help you to understand other people better and when you understand them, you will relate to them in a meaningful way.

While you already know how to communicate, learning a few simple principles that can be applied immediately will make you an effective communicator and give you a huge advantage in today’s ultracompetitive business world.

Step 1: Be Friendly

When someone steps into your office to say hello, step out from behind your desk to shake his or her hand.

During a networking event or coffee break, don’t hold your beverage in a way that blocks your body or distances you from others. The higher you hold your coffee, the more of a physical barrier you put up between yourself and the person you’re talking to. Hold it closer to your waist, that way you will seem open and engaged.

Step 2: Keep Your Word

Doing what you say you will do when you say you will do it is the highest attainable level of disciple. When you promise someone something make sure you deliver within the agreed upon timeframe. If you are not able to meet your promise, communicate it in good time so that the other party can prepare for an alternative to avoid inconveniences.

Being disciplined in keeping your word communicates to people that you are a reliable and trustworthy person. This will help them want to keep you close and conduct business with you.

This also extends further to building your positive reputation and people will find it easy to recommend you whenever an opportunity shows up.

Step 3: Be Clear and Never Assume Anything

Assumptions are a major problem in communication, whether they are self-fulfilled assumptions or merely assuming that others see things in the exact same way that you do.

Never assume – the fact of the matter is that most people do not see things the way you do, nor do they have the same feelings as you do. The less you assume, the better. This falls in the category of making your communication is always clear.

Step 4: Be Authoritative

Even if you are friendly and down to earth, your relaxed attitude should never overshadow the fact that you are in control. When you are introduced to someone, stand tall, extend your hand, and introduce yourself by saying your name and what you do.

To sound authoritative, speak in a normal, conversational tone. And if you are a female, watch that your voice doesn’t rise at the end of a sentence as if you are asking a question or seeking approval.

When stating your opinion, use the authoritative arc, in which your voice starts on one note, rises in pitch through the sentence and drops back down at the end.

Step 5: Learn How to Talk Business

If you are trying to get someone to open up then try using open-ended questions rather than yes or no interrogations. When reviewing your own tactful, analyze how you approach people. Do you bully them with close ended questions or do you ask them in a positive manner how the both of you can make necessary changes to get a project, for example, moving more efficiently.

The more effective you can be with you communication the more successful you will be – personally and professionally.

Have more ideas on effective communication? Share them in the comments’ section below.

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Entrepreneur. Group CEO for The Carlstic Group | Magazine Publisher (@readinversk), Copywriter & Unpublished Author. Into = 🎤📃🚵‍ #ReadInversk

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Kenya Today

Fuel Price Soar in the Latest EPRA Review

Kevins Jerameel

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Energy and Petroleum Regulatory Authority (EPRA) has hiked the fuel prices for one month of November through December. In a statement signed by EPRA Director General Pavel Oimoke on Thursday, a litre of petrol in Nairobi will now cost Sh 110.59 an increase if SG 2.54 while a litre of diesel has risen by Sh 2.65 to retail at Sh 104.61.

Households using kerosene are the hardest hit, in the latest review, kerosene consumers part with Sh 2.98 more for a liter that will cost Sh 104.06.

Kenya’s inflation increased to 5.7% in the month of September from 4.04% the previous month due to increased taxes on petroleum products.

The rate is the highest in 12 months, an indication that the impact of VAT on fuel is sieving into the economy. The price increase which took effect from Thursday night will remain in force till the midnight of December 14.

The rise in fuel proves is attributed to an increase in the landing cost for super petrol by 0.86% from Sh 4,593 per cubic meter last September to Sh 4632 per cubic meter last month while that of diesel increased by 2.08% from Sh 4919 per cubic meter to Sh 4999 cubic meter.

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Markets

Auctions Jump as Mortgage Defaults Hits sh38 Billion

Georgina Korir

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Default on mortgages jumped 41 percent to Sh38 billion, pointing to widespread distress in the real estate as it is experiencing a slump growth and property auctions pick up.

Latest real estate data from the Central Bank of Kenya (CBK) shows that mortgages shows the industry experienced the biggest hike in non-performing loans (NPLs). Unpaid mortgages increased by Ksh11.2 billion or 41.1 percent, manufacturing by 19 percent, traders by four per cent and personal loans by six percent.

According to the report, 16.9 percent of the Ksh224.8 billion gross loans extended as mortgages were not being serviced at the end of December 2018, up from 12.2 percent in 2017.

“The ratios were above the industry gross NPLs to gross loans ratio of 12.7 percent in December 2018. Deterioration in asset quality was mainly attributed to among other factors; subdued business activities, delayed payments from public and private entities and low uptake of housing and commercial units,” CBK noted.

The real estate industry was dotted with auctions, as the most people who had taken loans on the strength of their pay slips to buy property failed to service them in 2018 and 2019, following the NPLs.

Attributing to a dying economy, which has seen several companies shut, there have been a lot of job cuts in Kenya.

At least 78,400 new formal jobs were created in the economy in 2018 compared to 114,400 in 2017 this, According to the Economic Survey 2019.

Following the interest rate cap which was repealed last week, the banks have also been reluctant to offer loans to individuals and SMEs who are first time borrowers.

As a result, compared with a growth of 23.9 percent in 2015, there was minimal growth in mortgage growth of 0.7 percent last year.

CBK said, “This could be attributed to banks’ review of mortgage terms to offer mortgage loans on increasing credit risk in the real estate sector,”

It is reported that more auctions linked to mortgage defaults were conducted in 2018 compared to 2017.

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Features

Understanding Art Piece Collection Value In The Market

Dennis Kamau

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You probably have had a trigger of suspense when art is mentioned either in the movies and you wonder how to value them? Well there are a number of factors to consider when valuing an art piece.

Unknown to individuals when it comes to art, is the value that art piece carries on matters concerning the monetary value. The most important factor when valuing an art piece is the artist of the work.

A piece of work that has been produced frequently by an artist will have a high monetary value than an art piece done by a new artist. Also, works that was produced as old art collections have a quite good impression as they tell a story of occurrence of that season and whether it represents their work.

Subject of work may narrow or broaden the market of buyers as more private buyers are purchasing art directly from the artist (primary market). Certain subjects always attract more clientele than others. Like an art piece of a beautiful lady will sell better or the big five animals than a portrait of an old man.

Subjectivity of work is not a factor that is independent but depends on the drive of demand of buyers. If the demand is high the prices increases. The commercial value of art piece depends on collective intentionality similar to currency.

On a different scale, sizes matter where even though the artist may feel that a small size is efficient the buyer perception is different.  Art piece with big size are expensive in the market like a wonderful sculpt that can sit at the backyard of an individual or next to the welcoming door of the house.

The type of materials used in an art piece can greatly increase the price, Leonard Davinci Mona Lisa painting holds the highest value insurance for a paint, its custodian is the museum. Art is being redefined from the beginnings of illusionist painting to complex photography with binary digits and also, sculpture designs. We humans tend to try and tell a story of what the impression an artist had when coming up with an art design.

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