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How to Activate Safaricom’s I Tried Calling You Service

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We all know what happens if somebody calls us when we have either switched off our phones or are otherwise . Our callers are greeted instead by a recorded message: “sorry … samahani mteja hapatikani …” and we on the other hand remain unaware of this missed call until they do call us again.

To resolve these missed connections (as well as recover the unspent airtime), Safaricom introduced the Missed Call Alert service a few years ago. Similar services are also now available in both Telkom and Airtel Kenya.

When somebody calls us and you’re either unreachable due to poor network or have switched off our phone, our callers are greeted by a recorded message: “sorry … samahani mteja hapatikani …” On the other hand, we remain unaware of this missed call until they do call us again.

To resolve this, Safaricom introduced a FREE Missed Call Alert service a few years ago. The service sends an alert through a text message (SMS) to a person from a caller that tried calling them when they were unreachable.

The SMS also includes the time and date when that call was made. The message is usually as follows: “I tried to call at you at [time] on [date]. Please call back.”.

When activated, callers trying to reach you when your line is unavailable for different reasons are get a recorded message that informs them that the unreachable person will be notified of their attempt to call them followed by the option to leave the voicemail.

That new message is: “The person you have called is not available. We have notified them that you tried to call. If you wish to leave a voice message, then please do so after the tone.”

To activate this, follow the following instructions;
1. Go to your phone and dial the following activation code: **62*0722199199#
2. You should get a response with the message Succeeded.
activated

How to Deactivate the Missed Call Alert Service
1. Go to your phone and dial the following code: ##62#
2. You should then get a response with the message Succeeded.

In addition, callers will also be notified when you are available with a “You attempted to call me but I was not available. Please call me. Thank you.” message.

Should you want some people not to be notified when your line is switched on, Safaricom includes a blacklist feature (a whitelist would have been nice too) which allows you to add numbers that shouldn’t get the alert. This is invaluable as there are specific persons you may wish to not get the alert for various reasons. For example, a stalker that’s harassing you or when you’re running late on your rent and the landlord is having none of it.

Managing the Blacklist
1. In the Caller Notifier menu reply with 1 for Manage Blacklist.
manage blacklist
2. Reply with 1 to add a number to the blacklist, 2 to Remove a number or 3 to check numbers that are already in the blacklist.

Note:

  • You can only add Safaricom numbers to the blacklist. If you try adding a number from a different operator, you’ll get an Invalid choice error.
  • You can access the Caller Notify service directly by dialing *100*3*13# however this may take you to a different service should Safaricom update their listing in the future.

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Video: Optiven Dance Style Goes Viral

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Optiven Group had a great moment as the company staff danced for their customers & to God during the twin awards win during the Real Estate Excellence Awards Kenya last week.

Watch the video for more

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Mahiga Homes Awarded as Best Low Cost Low Rise Residential Developer During The Real Estate Excellence Awards

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The Leading Real Estate Developer, Mahiga homes Ltd, won two major coveted awards in The Real Estate Excellence Awards, namely;

1. Best in off plan Residential Sales
2. Best low cost low rise Residential Developer.

This comes in the wake of the firm being recognized internationally by being awarded The Leading Real Estate Brand 2019 by UK based ranking company Global Brand Awards.

This makes Mahiga homes Ltd the best company with the most Awards totaling to 7 since it started operations 2 years ago.
The previous awards are;
KPRA Awards
1. The Rockie of the Year 2018
2. Affordable Housing Initiative

Real Estate Excellence Awards 2018
1. Most Promising Residential Developer 2018
2. Best Low Cost Residential Developer 2018

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Optiven Foundation Feted For Transforming Lives Across Kenya

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Optiven Foundation has been feted for it’s role in transforming the society. This was at The Voice Awards held at the Louis Leakey auditorium in Parklands Nairobi on 16th August 2019. The event which was the first to be held in Kenya by it’s owners based in Netherlands, attracted a number of dignitaries and was officially addressed by the Deputy President Dr. William Ruto.

The award to Optiven Foundation was received by the Optiven Group General Manager, Mary Wacukah who is also a trustee of the Optiven Foundation. Speaking shortly after receiving the award Mrs. Wacukah “this award is a true reflection of what the foundation stands for which is to make a difference in the lives of the community.

” She commended all those who support the endeavors of the foundation which she noted has been a great input towards ensuring that the community we live in is a better place saying, “The Optiven Foundation is supported by Optiven Limited and well wishers who come together to ensure that our brothers and sisters live in dignity and their lives are transformed.

Truly when giving you do not just do it for the other person, but it also teaches us to be grateful for what we have.” While appreciated the trustees and philanthropists, she added that the foundation is wholly supported by Optiven Limited where 5% of all profits from real estate are used to cater for the myriad needs of the Optiven Foundation.

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Mrs. Wacuka was accompanied at the event by the Chairman of Optiven Foundation, Mr. George Wachiuri, Ms. Jerusha Abasalom – the Diaspora Manager, top associates of Optiven Limited and who are also philanthropists in their own right Mr. James Mugo and Mr. John Owiro and Ms. Joyce Njambi, the team leader for the Optiven Foundation among others.

Ambassador Pastor Elvis Iruh, the founder of The Voice Magazine in the Netherlands and who partners with Moving Minds Africa to bring the award to Kenya congratulated the team from Optiven Foundation saying their impact in society cannot be underestimated. Ambassador Iruh further noted that the team from Optiven had been receipient of another award which was bestowed to the Chairman Mr. George Wachiuri in 2019 at the Le Koning Hotel at the Hague in the Netherlands in 2018.

He added that both Mr. Wachiuri and the Optiven Foundation had been leaving print marks in the lives of people across the world with the work they are doing in transforming lives through philanthropy. He singled out the efforts to renovate and rehabilitate children living at the Soweto Children’s Home in Kayole where the Optiven Foundation has built classrooms and dormitories as well as provided the daily needs for the children who are fully dependent on the foundation.

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ABOVE: Partners visiting with the Optiven Foundation ahead of The Voice Awards ceremony at the Louis Leakey Auditorium on 16/8/2019

The Optiven Foundation works with the less fortunate in society in order to make their lives better.  Since it’s inception, the foundation has worked in the areas of environment, health and education among others. With key partnerships with different counties, the foundation has been involved with various cleanups including in Kajiado County and Nairobi County.

In adherence to the UN Millenium Development Goals, the Optiven Foundation has adapted environmentally friendly models on all it’s projects including use of biodigesters to save on water, afforestation to increase forest cover as well as participating in community projects that ensure sustainability. With regard to education, the Foundation launched the Soaring Eagles Program with the key mandate to provide opportunities for education for students who have challenges in paying for their education but are keen on performance.

Over the years, Optiven Foundation has given scholarships to students across the country and in every country. On matters health, the Optiven Foundation has provided support to communities through hosting medical camps, monetary support to cover health matters, civic education on the importance of insurance especially covering medical matters as well as community facilitation to persons living with disability. Through it’s Mobility that Brings Smiles campaign, Optiven Foundation has been able to partner with different associates to provide those living with disability with wheelchairs.

Through partnerships with individuals of good will, the foundation has since donated wheelchairs to deserving cases in Nairobi County, Nyeri County, Machakos County and Kiambu County. As the need for the said wheelchairs is immense the foundation is seeking partners to further spread the mobility that brings smiles through enabling persons living with disability to be able to be mobile.

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